Deputy Director of Product & Services Delivery Management Office, DHS Office of the CIO

Charles (Chuck) Taylor was recently appointed to the position of Deputy Director of Product and Services Delivery Management at the DHS Office of the Chief Information Officer. As Deputy Director, Chuck will also serve as the Contiguous Diagnostics and Mitigation Operations Manager.

Chuck began his federal career as a police officer with the United States Secret Service Uniformed Division in 1988. He served in the Foreign Missions Branch, the Official Residence of the Vice President, as well as the White House Branch. Later, Chuck continued his career at the Secret Service by serving as an analyst in the Budget Division under the Chief Financial Officer. In 2002, he transferred to the U.S. House of Representatives to serve in the Office of the Chief Administrative Office (CAO). At the CAO, Chuck worked closely with the Legislative Branch Appropriations Sub-committee and the Committee on House Administration on complex programmatic issues.

In January 2005, Chuck joined the DHS Office of the Chief Financial Officer to work with the Office of the Secretary and Executive Management. During his first year at DHS, he guided 16 executive leadership offices through the federal appropriations process. In 2006, Chuck joined the DHS Office of the Chief Security Officer, where he served as Budget Officer, Deputy Chief of Security Operations, and Chief of Security Operations.

Chuck was appointed Deputy Chief Security Officer in April 2012, leading Chiefs of 12 Divisions comprised of 253 federal employees. He worked with all departmental and Component offices to develop and promulgate department-wide security policies, procedures, and programs. His selection served to improve processes and strengthen programs across the DHS security enterprise.

Chuck is a graduate of the 2012 DHS Capstone Program and the 2008 DHS Fellows Program, Chuck also holds a Master of Business Administration from Kent State University and a Bachelor of Science in Business Administration from the University of Akron.